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Returns will be accepted only with a return authorization #, within 10 days of receipt. If you would like to return an item please contact us to make arrangements with in 48 hours of receipt. All Furniture and Artwork is made to order and is not returnable unless damaged or defective, once an order is placed and payment is received these items are not returnable. Please inspect your items upon receipt to verify the condition. Customers will be responsible for return shipping charges and original shipping charges will not be refunded.
Items must be returned in their original packaging in unused condition. Soiled/used items will be refused and returned to you at your expense. Greige Design shop + interiors does not accept returns or exchanges on the following items: custom upholstery, fabric or rug swatches, furniture, art, sale items, or items purchased at warehouse sales. Returns on eligible mirrors and lamps, that are not defective will incur a 25% restocking fee. All hard wire lamps, chandeliers and sconces cannot be returned. Refunds are issued in the original payment form and price, less shipping and handling, re-stocking fees, and return shipping charges. Standard shipping charges will apply for all "free shipped" non-defective items.